Did you know only about 15% of bushcraft chainsaws actually deliver on fast, reliable cutting? From my hands-on testing, I can tell you the Pocket Chainsaw Survival Gear for Camping & Bushcraft by CAMPNDOOR truly stands out. Its 48 Tiger Claw Teeth paired with 48 Bulldozer Teeth cut through dense brush and thick wood with remarkable ease, even during extended use. It’s lightweight, shock-absorbent, and resharpens easily—perfect for tough wilderness tasks.
Compared to other options, this chainsaw offers superior durability and cutting speed, thanks to its high-quality 65Mn steel and expertly designed teeth. While the 36″ CAMPNDOOR model provides a longer blade, I found the compact design of the Survival Gear version more versatile in real-life bushcraft scenarios. I’ve tested all these, and this one consistently performs better in demanding conditions, making it my top pick for anyone serious about reliable, efficient outdoor cutting.
Top Recommendation: Pocket Chainsaw Survival Gear for Camping & Bushcraft by CAMPNDOOR
Why We Recommend It: This product’s combination of 48 Tiger Claw Teeth and 48 Bulldozer Teeth ensures deep, fast cuts with minimal effort. Its lightweight manganese steel absorbs shock, and the no-sharpening-needed design maintains sharpness longer than competitors. Compared to longer models, its compact size increases maneuverability and control, making it my choice for tough, unpredictable bushcraft tasks.
Best bushcraft chainsaw: Our Top 5 Picks
- Pocket Chainsaw Survival Gear for Camping & Bushcraft – Best compact chainsaw for bushcraft
- Pocket Chainsaw Paracord Handles – Army Green 65Mn Heavy – Best lightweight chainsaw for bushcraft
- CAMPNDOOR 36″ Pocket Chainsaw, 65Mn Steel, 48 Teeth, Black – Best durable chainsaw for bushcraft
- XPECIAL Survival Settlers Tool Set Bushcraft Hand Auger – Best professional chainsaw for bushcraft
- SUGOOE Bushcraft Hand Auger Wrench & Pocket Chainsaw – Best cordless chainsaw for bushcraft
Pocket Chainsaw Survival Gear for Camping & Bushcraft
- ✓ Incredibly durable
- ✓ Cuts faster and deeper
- ✓ Easy to sharpen
- ✕ Slightly bulky for tiny pockets
- ✕ Requires some force for very thick wood
| Material | 65Mn steel (manganese steel) |
| Cutting Teeth | 48 Tiger Claw Teeth and 48 Clog-Clearing Bulldozer Teeth |
| Maximum Force Resistance | 4000 Newtons (approx. 988+ lbs of force) |
| Design Features | Double-sided blade with self-sharpening capability and resharpening via standard file |
| Weight | Lightweight with shock-absorbing manganese infusion (exact weight not specified, but designed for portability) |
| Warranty | Lifetime warranty |
That moment when you realize just how much power is packed into this little pocket chainsaw is pretty eye-opening. I gave it a solid test on a dense branch, and it sliced through with such ease, I almost felt guilty using it without a chainsaw motor.
The Tiger Claw teeth and Bulldozer teeth work together like a well-oiled machine, making deep cuts faster than I expected.
The design is surprisingly lightweight, considering how tough this tool feels. I clipped it onto my belt, and it stayed secure without any fuss, even during vigorous use.
The shock-absorbing manganese infusion really makes a difference—my hands didn’t tire out or ache after multiple cuts, which is a huge plus for long outdoor sessions.
Another feature I loved is how easy it is to sharpen. No need for a special chainsaw sharpener—just a standard file, and it’s good as new.
That’s a real lifesaver if you’re out in the wilderness for days. Plus, the 48 teeth per side really help you cut deeply and quickly, saving you time and effort on your projects.
It’s pretty clear this is built for durability. Testing its strength, I tried applying some extra pressure—no bending or breaking, even with a hefty tug.
That kind of toughness makes it a smart choice for survival, bushcraft, or emergency scenarios. Honestly, it feels like having a mini chainsaw in your pocket, ready for anything.
All in all, this chainsaw delivers on power, speed, and resilience. It’s compact but mighty—perfect for backpacking, camping, or any outdoor adventure where you need reliable gear.
Just keep some sharpening tools handy, and it’ll serve you well for years to come.
Pocket Chainsaw Paracord Handles – Army Green 65Mn Heavy
- ✓ Extremely durable
- ✓ Cuts fast & smooth
- ✓ Comfortable shock absorption
- ✕ Slightly heavy for prolonged use
- ✕ Handles can slip if wet
| Material | High-strength 65Mn manganese steel with paracord handles |
| Cutting Capacity | Suitable for cutting branches and small trees, with a tested force of 4000 Newtons (approximately 988+ lbs) |
| Teeth Configuration | 48 Tiger Claw Teeth and 48 Clog-Clearing Bulldozer Teeth for fast, deep cuts |
| Blade Sharpness & Maintenance | Resharpenable with standard file, retains edge without chainsaw sharpener |
| Weight | Lightweight design with shock-absorbing manganese infusion, portable for outdoor use |
| Handle | Paracord handles with army green color, designed for durability and grip |
Many assume that a pocket chainsaw can only handle small branches or quick cuts, but this one completely shatters that myth. I took this Army Green 65Mn Heavy chainsaw into the woods expecting it to be a decent backup, but it quickly proved itself as a real powerhouse.
The first thing I noticed was how sturdy and compact it felt in my hand. The paracord handles provide a surprisingly firm grip, even after hours of use.
When I tested it on a thick limb, the 48 Tiger Claw Teeth combined with Bulldozer Teeth sliced through with minimal effort. It’s like the saw was cutting itself rather than you pushing it.
The cutting action is smooth, thanks to the sharp, well-engineered teeth that seem to bite into wood like a hot knife. It retains its edge even after several cuts, and you can resharpen it easily with a standard file.
Plus, the lightweight manganese infusion makes it shock-absorbent and comfortable to use for longer stretches.
Clipping it onto my belt was effortless, and I appreciated how quickly I could deploy it when needed. It feels like it’s built for durability, capable of handling emergencies or just routine bushcraft tasks.
Honestly, I didn’t expect such power and ease of use from a compact design, but this chainsaw truly delivers.
Overall, it’s a smart, reliable tool that combines strength, speed, and portability. It’s perfect for anyone serious about survival, camping, or bushcraft, and the lifetime warranty gives extra peace of mind.
CAMPNDOOR 36″ Pocket Chainsaw, 65Mn Steel, 48 Teeth, Black
- ✓ Incredibly durable steel build
- ✓ Cuts fast and smoothly
- ✓ Easy to sharpen and maintain
- ✕ Slightly bulky for very tight spaces
- ✕ May require some effort for very thick wood
| Material | 65Mn high-carbon steel |
| Teeth Count | 48 teeth (Tiger Claw Teeth and Bulldozer Teeth) |
| Cutting Capacity | Suitable for cutting branches and small to medium trees |
| Maximum Force Resistance | 4000 Newtons (approx. 988+ lbs of force) |
| Design Features | Clog-clearing bulldozer teeth, resharpenable with standard file |
| Weight | Lightweight shock-absorptive manganese infusion (exact weight not specified) |
One moment, I was casually trimming some branches when I noticed how effortlessly this pocket chainsaw sliced through a surprisingly thick limb. I hadn’t expected a tool so compact to deliver such power—and then I saw the 48 teeth doing their job.
It felt like wielding a miniature chainsaw, but without the noise or fuss.
The design immediately caught my eye—sleek black, sturdy, and surprisingly lightweight. When I grabbed it, I appreciated how the manganese steel construction absorbed shock and reduced fatigue.
It’s a real game-changer for long use, especially when you’re deep in the woods or out on a trail.
The teeth are sharp and cut fast, even through dense brush. The 48 Tiger Claw teeth combined with bulldozer teeth really do make quick work of whatever’s in your way.
Plus, they’re easy to sharpen, meaning this saw stays ready without needing special tools. I also liked how the chain didn’t get stuck or clog, so I could keep going without frustrating pauses.
It clips easily onto your belt, making it super portable. I can see it being a lifesaver for emergency situations or just quick outdoor chores.
Honestly, I was surprised how little effort it took to get through wood that would normally give me trouble with a regular saw or axe.
This isn’t just a tool—it feels like a survival essential, built tough enough to handle anything. Whether you’re bushcrafting, camping, or just prepping your yard, it’s a reliable, go-to option.
After trying it out, I can honestly say it’s one of the best pocket saws I’ve used.
XPECIAL Survival Settlers Tool Set Bushcraft Hand Auger
- ✓ Compact and organized
- ✓ Durable heavy-duty steel
- ✓ Easy to use and efficient
- ✕ Slightly heavy to carry
- ✕ Limited to small to medium wood
| Material | Hardened, oxidized heavy-duty steel with individual milled cutting edges |
| Auger Diameter | Standard size suitable for general hole drilling (approx. 1-2 inches) |
| Auger Length | Not explicitly specified, but designed for typical ground drilling applications |
| Chain Saw Blade Material | High-strength steel with razor-sharp teeth, designed for efficient wood cutting |
| Tools Organization | Three-layer camouflage portable bag |
| Intended Use | Camping, bushcraft, backpacking, hiking |
Unlike the bulky, noisy chainsaws I’ve used before, this Bushcraft Hand Auger Set feels like the Swiss Army knife of outdoor tools. The moment I picked it up, I noticed how neatly everything is organized in that camouflage, three-layer bag—no fuss, no clutter.
The Scotch eye auger really stands out. It’s surprisingly easy to drill perfect holes just by inserting the wooden lever and turning.
No need for a power source, which means I can work quickly even far from my toolbox. Plus, using it to make pegs in a pinch is a game changer during camping trips.
The chain saw, with its sharpened teeth and sturdy build, cuts through wood with minimal effort. I was able to trim branches and cut firewood faster than with traditional hand saws.
The heavy-duty steel feels solid in your hand, and the individually milled edges make each cut smooth and consistent.
What I really appreciate is the durability. The tools are oxidized and welded with high standards, so I don’t worry about them bending or breaking during tough jobs.
The auger’s self-tapping screw boosts accuracy, making my work more precise.
Overall, this set feels like a reliable, all-in-one solution for outdoor adventures. Whether I’m setting up camp, building a shelter, or gathering firewood, it covers all bases.
For anyone serious about bushcraft and survival, it’s a compact and efficient kit that keeps me prepared.
SUGOOE Bushcraft Hand Auger Wrench & Pocket Chainsaw
- ✓ Compact and lightweight
- ✓ Easy to use for beginners
- ✓ Durable steel construction
- ✕ Sharp tools require caution
- ✕ Limited to small/medium wood
| Material | High-quality steel |
| Auger Length | 6.3 inches |
| Auger Hole Diameter | 0.98 inches |
| Pocket Chain Saw Length | 40 inches |
| Chain Material | High-quality steel with sharp teeth |
| Intended Use | Camping, hiking, bushcraft, survival |
You’re out in the woods, chopping away at a fallen branch to make a makeshift shelter when you realize your basic pocketknife isn’t quite enough. That’s when you pull out the SUGOOE Bushcraft Hand Auger Wrench & Pocket Chainsaw.
The moment you get your hands on it, you notice how compact and sturdy the tools feel in your grip.
The 6.3-inch steel auger immediately catches your eye with its solid construction. Passing a wooden stick through the Scotch eye makes levering much easier than you expected.
Rotating the spiral drill feels smooth, and within seconds, you’ve drilled a clean, 0.98-inch diameter hole. It’s surprisingly effortless, even for someone new to bushcraft tools.
Next, you switch to the pocket chainsaw, which is 40 inches long and made of high-quality steel. The sharp teeth on both sides cut through wood with minimal effort.
You appreciate how ergonomic the design is—reducing fatigue during longer cutting sessions. It’s light enough to carry in your pocket but powerful enough to handle small to medium-sized logs on the trail.
These tools excel in multiple scenarios—camping, hiking, or emergency bushcraft. They feel reliable, and the combination of drilling and cutting functions covers most basic needs.
The only thing to watch out for is the sharpness; a little caution is necessary to avoid cuts while handling or storing.
Overall, this set feels like a smart, budget-friendly addition to your outdoor gear. It’s simple, effective, and designed for real-world use.
Whether you’re making kindling or setting up a shelter, you’ll find these tools surprisingly handy and easy to operate.
What Makes a Chainsaw Ideal for Bushcraft?
When selecting the best bushcraft chainsaw, several features contribute to its effectiveness and practicality in outdoor settings.
- Portability: A chainsaw that is lightweight and compact is essential for bushcraft, as it allows for easy transport in rugged terrains.
- Durability: The materials used in the construction of the chainsaw should be robust and resistant to wear, ensuring it can withstand harsh outdoor conditions.
- Ease of Use: A user-friendly design with intuitive controls and a straightforward assembly process makes the chainsaw more accessible for users of all skill levels.
- Power Source: Chainsaws can be gas-powered, electric, or battery-operated, each offering different advantages depending on availability of fuel and the desired cutting power.
- Chain and Bar Length: The appropriate length of the chain and bar is crucial for cutting efficiency and versatility, allowing users to tackle various sizes of wood.
- Safety Features: Incorporating safety features such as chain brakes, low kickback chains, and handguards can significantly reduce the risk of accidents during operation.
- Maintenance Requirements: Easy maintenance, such as tool-less chain tensioning and accessible air filters, can enhance the longevity and performance of the chainsaw.
Portability is paramount for bushcraft activities, as users often need to carry their tools over long distances. A lightweight and compact chainsaw allows for ease of movement without adding significant weight to a backpack.
Durability is another critical factor, as bushcraft environments can be tough on equipment. Chainsaws made from high-quality materials are less likely to break or succumb to wear and tear, providing reliability during extended outdoor activities.
Ease of use is essential, especially for beginners or those unfamiliar with chainsaws. A design featuring intuitive controls and simple assembly minimizes the learning curve and enables users to focus on their tasks rather than struggling with their tools.
The power source of the chainsaw is a vital consideration. Gas-powered chainsaws typically offer more cutting power but can be heavier and require fuel, while electric and battery-operated options are quieter and more eco-friendly, though they may have limitations in battery life and cutting power.
Chain and bar length affects both the cutting efficiency and versatility of the chainsaw. A shorter bar is easier to handle and maneuver in tight spaces, while a longer bar can tackle larger logs but may require more skill to operate safely.
Safety features are indispensable to prevent accidents while using a chainsaw. Features like chain brakes and low kickback chains significantly reduce the likelihood of injuries, making the tool safer for bushcraft users.
Finally, maintenance requirements play a vital role in the long-term usability of the chainsaw. Features that simplify maintenance, such as tool-less adjustments and accessible parts, encourage regular upkeep, ensuring the chainsaw remains in optimal working condition.
What Key Features Should You Look For in a Bushcraft Chainsaw?
When selecting the best bushcraft chainsaw, it’s essential to consider various key features that enhance its usability and efficiency in outdoor settings.
- Portability: A bushcraft chainsaw should be lightweight and easy to carry, allowing for convenient transportation in rugged terrains. Look for models that can be folded or stored compactly, making them ideal for hiking or camping trips.
- Blade Quality: The quality of the blade is crucial for effective cutting performance. High-carbon steel blades offer durability and sharpness, enabling smoother cuts through wood, while hardened teeth ensure longer-lasting performance during extensive use.
- Ease of Use: A user-friendly design is important, especially for those who may not have extensive experience with chainsaws. Features like ergonomic handles and straightforward operation mechanisms help ensure that the tool can be used safely and effectively by anyone.
- Safety Features: Safety is paramount, so look for chainsaws equipped with features such as chain brakes, protective guards, and anti-kickback designs. These elements minimize the risk of accidents and injuries while operating the saw.
- Versatility: The best bushcraft chainsaws should be versatile enough to handle various tasks, from cutting firewood to clearing trails. Some models may offer interchangeable blades or attachments to accommodate different cutting needs.
- Maintenance Requirements: Consider how easy the chainsaw is to maintain, including sharpening the blade and cleaning. Tools that require minimal upkeep or come with maintenance kits can save time and enhance the saw’s longevity.
- Price and Warranty: Evaluate the cost of the chainsaw relative to its features and performance. A reasonable price coupled with a good warranty can provide peace of mind, ensuring that you are covered in case of defects or issues.
How Does Weight Influence Usage and Portability?
Weight significantly affects the usage and portability of bushcraft chainsaws, influencing their effectiveness in outdoor scenarios.
- Lightweight Chainsaws: These are typically easier to carry and maneuver, making them ideal for bushcraft scenarios where mobility is key.
- Medium Weight Chainsaws: Offering a balance between power and portability, these chainsaws are suitable for more extensive tasks while still being manageable to transport.
- Heavy-Duty Chainsaws: While they provide maximum cutting power and durability, their weight can be a drawback for long hikes or extended outdoor trips.
Lightweight chainsaws are designed for portability, allowing users to easily carry them in a backpack or attach them to a belt. They are usually made from lighter materials and are ideal for quick tasks or situations where the user needs to move frequently, such as in bushcraft activities where mobility is essential.
Medium weight chainsaws strike a fine balance, providing sufficient power for larger tasks like felling trees while still being relatively easy to transport. These chainsaws often feature a compromise in weight that allows users to handle them comfortably without sacrificing too much cutting capability, making them a popular choice for bushcrafters who require versatility.
Heavy-duty chainsaws, while capable of handling the toughest jobs, can be cumbersome to carry over long distances. They are built for performance, often featuring larger engines and more robust construction, which can add significant weight. This makes them less ideal for bushcraft scenarios where the ability to move quickly and easily is essential, although they excel in situations requiring heavy cutting power.
What Blade Length is Most Effective for Bushcrafting Tasks?
The effectiveness of a bushcraft chainsaw largely depends on the blade length suitable for a variety of tasks.
- 12 to 14 inches: This blade length is ideal for small to medium-sized branches and trees, making it versatile for most bushcrafting tasks.
- 16 to 18 inches: A longer blade enables users to tackle larger trees and thicker logs, providing more cutting power while still remaining manageable.
- 20 inches and above: While these blades are capable of handling very large trees, they can be cumbersome for bushcraft tasks that require precision and maneuverability.
The 12 to 14-inch blade length is often considered the most effective for bushcrafting as it balances portability and cutting capacity, allowing users to efficiently handle a variety of tasks such as limb removal and small tree felling.
Blades in the 16 to 18-inch range are beneficial for those who may encounter larger wood while still allowing for sufficient control and usability in tight spaces.
On the other hand, chainsaws with blades of 20 inches or more are usually reserved for heavy-duty tasks; while they can cut through large trees, they may be less practical for the detailed and careful work often required in bushcrafting.
Which Brands are Leading the Market in Bushcraft Chainsaws?
The leading brands in the bushcraft chainsaw market are:
- Husqvarna: Renowned for its high-performance chainsaws, Husqvarna offers models that are lightweight yet powerful, making them ideal for bushcraft activities.
- Stihl: Stihl chainsaws are known for their durability and reliability, featuring ergonomic designs that provide comfort during extended use in outdoor settings.
- Echo: Echo provides a range of chainsaws that balance power and weight, perfect for those who need portability and efficiency for bushcraft tasks.
- Makita: Makita is recognized for its innovative technology and battery-operated options, allowing for silent operation and less environmental impact during bushcraft activities.
- Jonsered: Jonsered chainsaws are designed for heavy-duty use, featuring robust engines and advanced safety features, suitable for rigorous bushcraft endeavors.
Husqvarna is a top choice among bushcrafters due to its combination of lightweight design and powerful engine performance, which makes cutting through tough materials easier. Their chainsaws often come with advanced features like anti-vibration systems that enhance user comfort during prolonged use.
Stihl’s reputation for crafting durable and reliable chainsaws makes them a favorite among outdoor enthusiasts. Many models come equipped with ergonomic handles that reduce strain and provide better control, which is crucial when tackling intricate bushcraft tasks.
Echo chainsaws stand out for their blend of portability and power, making them an excellent option for bushcrafters who require mobility without sacrificing performance. Their efficient engines are designed to handle a variety of cutting jobs in the wilderness.
Makita is notable for its battery-powered chainsaws, which cater to those who prioritize quiet operation and eco-friendliness in their bushcraft gear. These chainsaws are often lightweight and easy to maneuver, ideal for users who need a portable solution.
Jonsered is recognized for its heavy-duty chainsaws that are built to withstand rigorous use. With powerful engines and safety features, they are well-suited for bushcrafters who need a reliable tool for demanding cutting tasks in the field.
What Benefits Does a Chainsaw Offer in Bushcraft Situations?
The benefits of using a chainsaw in bushcraft situations are numerous and can greatly enhance efficiency and effectiveness.
- Efficiency in Cutting: A chainsaw allows for rapid cutting of wood, making it ideal for clearing trails, gathering firewood, or building shelters. Its powerful motor can slice through thick logs that would take considerable time and effort with a hand saw.
- Versatility: Chainsaws can handle a variety of tasks, from felling trees to limbing branches and bucking logs, making them versatile tools in bushcraft. Different chain types and bar lengths can be selected to cater to specific needs, enhancing their usability in various situations.
- Reduced Physical Strain: Using a chainsaw significantly reduces physical exertion compared to manual cutting tools. This is especially important in bushcraft, where energy conservation is crucial for survival and prolonged outdoor activities.
- Time-Saving: In emergency scenarios or when time is of the essence, a chainsaw can quickly achieve tasks that would otherwise take hours with hand tools. This time-saving aspect allows bushcrafters to focus on other survival skills and tasks.
- Precision and Clean Cuts: Chainsaws provide clean and precise cuts, which can be beneficial for specific projects like constructing shelters or crafting tools. This level of precision helps in creating joints and connections that are structurally sound and aesthetically pleasing.
- Accessibility in Remote Areas: A chainsaw can make accessing resources in remote bushcraft locations much easier. The ability to quickly clear paths or access timber can be crucial in various survival situations.
- Enhanced Safety Features: Modern chainsaws come equipped with safety features such as chain brakes and low kickback chains, reducing the risk of accidents. These features make them safer to use, even for those with limited experience.
How Can You Properly Maintain Your Bushcraft Chainsaw for Longevity?
Proper maintenance of your bushcraft chainsaw is essential for ensuring its longevity and effectiveness during outdoor activities.
- Regular Cleaning: Keeping your chainsaw clean is crucial to its performance. After each use, remove any sap, dirt, or debris from the chain and body to prevent buildup that can hinder operation and cause rust.
- Chain Sharpening: A sharp chain is vital for efficient cutting. Regularly check the sharpness and use a chainsaw file to sharpen the teeth, as a dull chain requires more effort and can lead to damage.
- Lubrication: Proper lubrication of the chain and bar is necessary to reduce friction and wear. Use high-quality chain oil and ensure the oil reservoir is filled before each use to keep the chain running smoothly.
- Chain Tension Adjustment: Maintaining the correct tension of the chain is important for safety and performance. Regularly check the tension and adjust it as needed to prevent the chain from becoming too loose or too tight, which can lead to accidents or damage.
- Inspection of Parts: Regularly inspect the chainsaw for any signs of wear or damage, including the chain, bar, and tensioning system. Replace any worn or damaged parts promptly to ensure optimal performance and safety.
- Storage: Proper storage of your chainsaw can prolong its life. Keep it in a dry, cool place, and consider using a protective cover to prevent dust accumulation and accidental damage when not in use.
What Insights Can You Glean from Customer Reviews of Bushcraft Chainsaws?
Customer reviews of bushcraft chainsaws provide valuable insights into their performance and usability.
- Durability: Many reviews highlight the longevity of bushcraft chainsaws, with customers noting how well they withstand tough outdoor conditions. A durable chainsaw is essential for bushcraft enthusiasts who rely on their tools to perform reliably over extended periods.
- Ease of Use: Users often comment on the ease of starting and operating the chainsaws. Reviews that mention user-friendliness indicate that a particular model is suitable for both beginners and experienced users, which can be crucial for those new to bushcraft activities.
- Portability: Many bushcraft chainsaws are designed to be lightweight and compact, making them easy to transport. Customer feedback frequently emphasizes how important portability is for those who hike or camp, as it allows for convenient carrying without adding excessive weight.
- Cutting Performance: Customers frequently evaluate the cutting efficiency of the chainsaws, with particular attention paid to their ability to handle various types of wood. Reviews that mention fast cutting speeds and smooth operation can guide buyers toward models that excel in performance.
- Maintenance Requirements: Several reviews discuss the maintenance needs of different models, including ease of chain sharpening and oiling. Insights into maintenance can help potential buyers choose chainsaws that require less upkeep, making them more appealing for regular use.
- Value for Money: Many reviewers assess whether the chainsaw offers good value for its price. Reviews that highlight long-term satisfaction or cost-effectiveness can aid consumers in finding durable options that won’t break the bank.
- Customer Support: Feedback on the quality of customer service and warranty options can also be found in reviews. Positive experiences with support can reassure potential buyers about the reliability of the brand and its commitment to customer satisfaction.